Facility management is a complex enterprise, which requires a unique set of skills, high level of expertise in many areas,  and above all proactive thinking. A misinformed facility manager can break an operational budget in a single day.  Many of the new tasks required for are modern FM are increasingly strategic in nature. Facility managers have to rely on other experts, contractors and external consultants making the position of facility management a connector of a large group of f specialists and experts. Because of this, the facility manager has to be a leader above all, with strong communication skills.
Technology and new software can be a great tool to create better communication tools between the management team, the customers and the professionals and experts assisting in each case. From cloud based facility management software, online checklists, to mobile solutions for iphones and tablets, the landscape of solutions has been expanding at a rapid pace. Technology can save time and money while streamlining facility maintenance operations.